Why CISOs Should Own MFT

Let’s face it. File transfer solutions don’t feel flashy. They move payroll, claims, statements, and more—quietly, every day. They operate “under the radar” until something breaks or gets exploited. Then you’re staring at exfiltration, notifications, downtime, and an ugly board of directors update. That’s why MFT (Managed File Transfer) can’t live as “just plumbing.” The CISO, or Chief Information Security Officer, needs a real seat at the table to achieve this solution elevation.

The Risk is Real When CISOs are Distant from MFT

Cyberattackers frequently go after the transfer layer because they’re connected to everything and unfortunately, often exposed. When a common component has a flaw, the blast radius is wide. Therefore, if you treat MFT like an appliance, you inherit appliance-level risk. Treat it like a security platform, and your odds against cyber shenanigans get better.

The Compliance Pressure is Here; MFT Offers Relief

Keep in compliance with industry and data privacy requirements can be a heavy lift:  

• PCI DSS 4.0 tightens encryption, authorization, logging, and risk reviews.
• HIPAA expects auditability, integrity checks, and encryption for ePHI.
• NIS2/DORA raise the bar on incident reporting, resilience, and third-party risks.
• Public companies need fast, defensible disclosure when incidents occur.

None of this is optional. Your transfer layer either helps you prove compliance — or makes you scramble.

What “Good” File Transfer Looks Like

Robust MFT solutions, like Globalscape EFT offer users a host of features and benefits that appeal to the sensibilities of CISOs today, such as:  

• Architecture: Minimal public exposure, segmented networks, least-privilege service accounts
• Resilience: High availability with tested failover, clear Recovery Time Objectives (RTO) and Recovery Point Objectives (RPO) which addresses the questions, “How fast do we need to be back up and running?” and ““How much recent data can we risk losing?” as part of Disaster Recovery (DR) planning,   and a zero-downtime upgrade pattern.
• Identity and crypto: Multi-factor authentication (MFA) on admin/remote access, modern protocols, certificate/key rotation in the Key Management System (KMS) and the Hardware Security Module (HSM).
• Telemetry: Tamper-evident logs to the SIEM (Security Information and Event Management) system to collect, analyze and correlate security data from across an organization’s entire IT infrastructures to detect and respond to any potential threats; alerts to unusual volumes/timing/failures, so that the sender knows of any issues long before the intended recipient.
• Controls: Data Loss Prevention (DLP) and Anti-virus protection on ingress/egress, integrity checks, policy-based retention and secure deletion
• Third parties: BAAs (Business Associate Agreements where needed, such as required under HIPAA to ensure data privacy and security rules are followed; as well as Standard Contractual Clauses (SCCs);  the legal tools defined by the European Commission that allow personal data to be transferred safely from the EU to countries without equivalent data protection laws. In addition, the solution should enable partner allowlists and quarterly access recertification.  

How the CISO Should Drive the MFT Decision

Ask 10 simple questions:

1. Which file flows are revenue-critical or regulated?
2. What’s internet-reachable, including admin consoles?
3. Do we enforce MFA everywhere it matters?
4. Are certificates/keys lifecycle-managed in the KMS/HSM?
5. Can we produce chain-of-custody and access reports in hours, not weeks?
6. Do we detect brute-force, scraping, or odd-hour spikes?
7. When did we last test high availability and disaster recovery under load?
8. How do we vet, onboard, and offboard our partners?
9. Does our platform map cleanly to PCI DSS/HIPAA/NIS2/DORA requirements?
10. What’s the 36-month Total Cost of Ownership for a SaaS vs. self-managed deployment—including patching and talent?

If you don’t like the answers, you own the fix.

MFT Metrics that Matter

• Mean time to patch after a high-severity advisory
• Failed transfer rate and time-to-remediate before SLA breach
• Percent of service accounts rotated on schedule; certificates expiring <30 days
• Time to generate end-to-end evidence for audit or legal
• Percent of partners recertified each quarter
• Last HA/DR test date and achievement of RTO/RPO metrics
• A 90-Day, No-Drama Plan for CISOs
• Days 0–30: Inventory flows, lock down access, rotate risky credentials/certificates, ship all logs to SIEM
• Days 31–60: Turn on integrity checks and DLP, map controls to your regulatory frameworks, prepare evidence packs, schedule HA/DR
• Days 61–90: Run a tabletop for a transfer-layer zero-day, event recertify partner access, publish a dashboard, and present a 12–24-month roadmap.
• Bottom Line on MFT for CISO Involvement

As stated, MFT isn’t background noise. It’s a security control that touches your most sensitive data and your most critical processes. When the CISO owns the architecture, vendor choice, and ongoing governance, incidents get rarer, audits get easier, and bad days get shorter.  

A 90-Day, No-Drama Plan for CISOs

Days 0–30: Inventory flows, lock down access, rotate risky credentials/certificates, ship all logs to SIEM

Days 31–60: Turn on integrity checks and DLP, map controls to your regulatory frameworks, prepare evidence packs, schedule HA/DR

Days 61–90: Run a tabletop for a transfer-layer zero-day, event recertify partner access, publish a dashboard, and present a 12–24-month roadmap.

Bottom Line on MFT for CISO Involvement

As stated, MFT isn’t background noise. It’s a security control that touches your most sensitive data and your most critical processes. When the CISO owns the architecture, vendor choice, and ongoing governance, incidents get rarer, audits get easier, and bad days get shorter.