Manage Your Globalscape Account with Ease
Create, View, and Track Support Cases -- Browse Training Videos -- and more!
To access the portal click here or on the link in the main navigation menu.
Contact Technical Support
Technical support is limited to the reporting and correction of product defects, and installation and configuration assistance. At this time, personal technical support is available in English only. Technical support is provided in accordance with the Globalscape End of Life (EOL) and Support Life Policy. For a complete list of supported products, see our Knowledge Base article.
While we are happy to support your use of our products and will help in overcoming any difficulties you may encounter, Technical Support does not include advanced issues such as problems with COM development, HTML development, custom macro scripts, development of Web sites, or any other issues not directly related to the workings of our software. For help in those areas Professional Services may be available.
Note: Free, personal technical support is not available after the trial expires. To purchase or renew a maintenance and priority support subscription, call our sales team at 1-800-290-5054 (US or Can) or 1-210-308-8267 or use the Online Form.