Our Support and Services Philosophy

At Globalscape, we believe that being a leader in secure information exchange is about much more than the latest technology. It's also about unbeatable customer support and service, and going the extra mile whenever you need it. We also believe in providing you with the services necessary to help ensure your EFT platform is performing at its best.

MAXIMIZE YOUR INVESTMENT AND REDUCE RISK

With professional services from Globalscape and our certified consultants, you can reduce your IT risk quickly and achieve rapid time to value. We offer a variety of services, including quick deployment options, business automation development, and professional training for our on-premises, EFT Arcus (SaaS cloud) and Self-Managed cloud, products.

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ON-PREMISES

Traditional perpetual model (BYOL) with operational a la carte modules to build a custom solution

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SELF-MANAGED CLOUD

Traditional perpetual model (BYOL)
OR
Hourly, fully metered for adapting to scaling environments

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EFT ARCUS (SaaS)

Globalscape manages the underlying elastic cloud infrastructure while you manage the application. Offered as a monthly consumption based pay-as-you-go model.

Our goal is to help you realize the full potential of your investment in our products. We go beyond basic installation services to partner with you, ensuring your success before, during, and after deployment.

For more information about our services, click on the links below: