A law enforcement agency needed a reliable process that would enable them to efficiently and securely share files from multiple sources. Located in one of the most highly populated metropolitan cities in the United States, the agency handled a high volume of files. Without visibility in their current file transfer process, there was little they could do to prevent the failed file transfers, backlog, and potential safety risks.
The law enforcement agency was manually transferring files that were initiated by timed scripts and were run on a server that resided in the demilitarized zone (DMZ) of their network--outside the protection of the internal firewall, producing unreliable and inefficient file transfers. Additionally, the agency did not have any visibility into the file transfer progress. If there were file transfer errors, malware intrusions, or inefficient use of bandwidth, the law enforcement agency had no warnings. Without a report or notification, the agency had no idea whether file transfer issues occurred on their side or a partner’s.
The law enforcement agency was seeking a solution that would streamline their file transfer processes, provide visibility over transfers, automatically generate reports, scan files for malware, and automate the necessary data transfer workflows for back-end file manipulation and processing.
- Eliminated reliance on complicated programming codes for automation
- Automated secure file sharing processes
- Gained visibility over all data transfer activity