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Sales: 1-800-290-5054  Int'l: 1-210-308-8267  Support: 1-210-366-3993  
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Did You Know...

...You can outsource EFT Server using a Managed or Hosted solution?


...You can now have the benefits of the cloud computing and the power of EFT Server?


Learn more about GlobalSCAPE's new Managed Hosted Solutions

 Enhanced File Transfer Server, EFT Server by GlobalSCAPE
Latest News About EFT Server (Formerly Secure FTP Server)

Changes in 6.4.3

March 28, 2012

  • EFT Server Enterprise only:

  • Added support for Common Access Card (CAC) authentication
  • Fixed a slow memory leak that occurred when using LDAP authentication

  • Help and Documentation:

  • Fixed an issue where the application help incorrectly displayed additional scroll bars
See complete version history >>

Downloads for Licensed Users
Current Version Download
Product Version File Size Download Alternate
EFT Server
- With SQL Server Express for ARM database
- This setup file includes the optional SAT module
- System Requirements 		6.4.3 188 MB Download Alternate
EFT Server
- Without SQL Server Express for ARM database
- This setup file includes the optional SAT module
- System Requirements 		6.4.3 53 MB Download Alternate

Previous Version Download
Product Version File Size Download Alternate
EFT Server
- With SQL Server Express for ARM database
- This setup file includes the optional SAT module
- System Requirements 		6.3.16 177 MB Download Alternate
EFT Server
- Without SQL Server Express for ARM database
- This setup file includes the optional SAT module
- System Requirements 		6.3.16 45.4 MB Download Alternate

DMZ Gateway

DMZ Gateway 3 - Runs on Windows Server 2008, Windows Server 2003, Red Hat Linux, SuSE Linux, Ubuntu and Solaris.  For more information about supported operating systems and requirements, see the Help topic titled System Requirements for DMZ Gateway.

Select a version

Note: Please contact your account representative for a DMZ Gateway version 3 serial number if upgrading from version 2.


Online Self Help Resources
EFT Server 6 Help
Getting Started with EFT Server Enterprise   Online Help File
Installation and Activation   Online COM API Reference
Upgrade Instructions   EFT Server 6 Best Practices
Detailed EFT Server Walk-through [VIDEO]   EFT Server Setup with Symantec's Veritas Clustering Server 
EFT Server Setup with Clustering Services    

General Help for All Products
Public User Forums   Searchable Knowledge Base
Serial Number Problems   Recover a Lost Serial Number
Server Software Activation Troubleshooting   Firewall Settings and Resources
Printable User Guides (PDF)   FTP Error Codes
Our Customer Service team can answer your questions about software activation and registration or help with order problems.  Contact the Customer Service team.

Contacting the Technical Support Team
Personal tech support for EFT Server is available to licensed users that have an existing, unexpired Priority Support Plan.  Eligible users should contact the technical support team as shown below.  For all other licensed users, please make use of the online self-help resources listed above. Technical support is provided in accordance with the GlobalSCAPE End of Life (EOL) and Support Life Policy. For a complete list of supported products, see our Knowledge Base article.

If you need help during the trial period, contact your GlobalSCAPE account manager for assistance.
By E-mail

Submit an inquiry to the GlobalSCAPE Technical Support team via our online form. 

If you have questions about your order or need help with activation and registration, please contact the Customer Service team directly.

Eligible inquiries are answered via email in the order they are received, usually within one business day.  Please do not attempt to e-mail the support or customer service teams directly. Your message will not be delivered.
By Phone

Priority Paid Tech Support Line
1-210-366-3993

For Priority Paid Technical Support, or to renew an existing Priority Support Plan, call us at 1-210-366-3993. 

Office hours are 8:00 A.M. to 6:00 P.M., Monday through Friday, US Central time. Our offices are closed on weekends and for major US holidays. 

Limitations on Technical Support

Technical support is limited to the reporting and correction of product defects and installation and configuration assistance. At this time, personal technical support is available in English only. For assistance in other languages, please visit the User Forum. Technical support is provided in accordance with the GlobalSCAPE End of Life (EOL) and Support Life Policy. For a complete list of supported products, see our Knowledge Base article.

To be eligible for maintenance and technical support services, the main program as well as all associated add-on modules must be covered by an active maintenance and support plan.

While we are happy to support your usage of our products and will help in overcoming any difficulties you may encounter, Technical Support does not include advanced issues such as problems with COM development, HTML development, custom macro scripts, development of Web sites, or any other issues not directly related to the workings of our software.

Note: Free technical support is not available over the telephone. To purchase or renew a maintenance and priority support subscription call our sales team at 1-800-290-5054 (US or Can) or 1-210-308-8267 or use the Online Form.




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