Avoiding the poor collaboration blame game

Nov 26th, 2013 / Category: Managed File Transfer

Companies often demand that employees work together and collaborate, as a team-oriented organization is often more efficient and agile than a firm that does not support effective communication. The pressure to build these cooperative offices has encouraged employees to use file sharing solutions. Unfortunately, there is a broad range of secure file sharing services to choose from, which can create controversy and, worse, privacy issues when the wrong tools are deployed.

For the most part, business decision-makers provide employees with access to a particular secure file sharing solution. However, many employees either choose to not use these options or are unaware that the tools exist. As a result, individuals will often use consumer-grade platforms in an effort to leverage some sort of intuitive and easy-to-use collaboration service. When executives find out about the presence of these applications, new drama unfolds and the blame game commences.

Who is at fault? No one
Businesses must understand that pointing the finger at staff members will never really resolve any issues. At the same time, it is critical that decision-makers educate the workforce on best practices when leveraging collaborative, file sharing solutions. Executives need to keep in mind that employees often prefer simplicity, which should encourage firms to adopt and deploy easy-to-use and intuitive secure file transfer offerings. If these platforms are too complex for non-IT workers, individuals may circumvent policy to utilize more familiar and convenient services.

Similarly, employees need to understand that utilizing non-enterprise grade file sharing tools can introduce significant security and privacy issues. Most business-oriented file transfer platforms are comprehensive and robust enough to deal with ongoing changes happening in the threat landscape. Consumer-based platforms, on the other hand, are not necessarily designed for the purpose of sharing highly confidential corporate documents, which means they may not be secure enough for corporate activities.

As the IT landscape evolves, businesses will find it increasingly important to establish a collaborative environment for employees. To minimize unnecessary complications, decision-makers should begin their endeavors by educating the workforce on the risks of insecure file sharing. Executives also need to encourage individuals to use the corporate-deployed secure file sharing platform, as these tools will support safe and efficient collaboration. Companies that seek out easy-to-use and adaptable tools will likely find it easier to support and maintain a team-oriented office.