Accessibility Statement

GlobalSCAPE, Inc. is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards.

Measures to support accessibility

GlobalSCAPE, Inc. takes the following measures to ensure the accessibility of the Globalscape.com website:

  • Appoint an accessibility manager.
  • Provide ongoing accessibility training for our web content staff.

Conformance status

The Web Content Accessibility Guidelines (WCAG) defines requirements for designers and developers to improve accessibility for people with disabilities. It defines three levels of conformance: Level A, Level AA, and Level AAA. Globalscape.com is partially conformant with WCAG 2.1 level AA. Partially conformant means that some parts of the content do not fully conform to the accessibility standard.

Feedback

We welcome your feedback on the accessibility of Globalscape.com. Please let us know if you encounter accessibility barriers on Globalscape.com:

  • E-mail: [email protected]
  • Postal address: 4500 Lockhill-Selma Rd, Suite 150, San Antonio, Texas 78249

We try to respond to feedback within 5 business days.

Compatibility with browsers and assistive technology

Globalscape.com is designed to be compatible with the following assistive technologies:

  • Two (2) most recent major versions of modern website browsers including common assistive technology browsers on versions of Windows, macOS, Android, & iOS which currently receiving mainstream support from their respective manufacturers.

Technical specifications

Accessibility of Globalscape.com relies on the following technologies to work with the particular combination of web browser and any assistive technologies or plugins installed on your computer:

  • HTML
  • WAI-ARIA
  • CSS
  • JavaScript
  • SMIL

These technologies are relied upon for conformance with the accessibility standards used.

Limitations and alternatives

Despite our best efforts to ensure accessibility of Globalscape.com, there may be some limitations. Below is a description of known limitations, and potential solutions. Please contact us if you observe an issue not listed below.

Known limitations for Globalscape.com:

  1. Linked PDF, Word, Excel, and other non-HTML document formats: might not work with current assistive technologies because they were created prior to current accessibility efforts. These efforts to convert archival documents continues. We will convert documents to accessible formats upon request within 10 business days. Please contact [email protected] for support.
  2. Embedded, 3rd-party hosted site elements (iframes, javascript widgets, videos from public video services, etc): might not work with current assistive technologies and/or may contain content that is not accessible because they were created prior to current accessibility efforts. Additionally, we may not have access to remediate within the 3rd-party code or the 3rd-party may not have assistive technologies in place. Going forward we are choosing 3rd-parties that prioritize accessibility when creating new content.  We are working to convert existing elements to accessible formats or provide alternative formats on the page. We will convert to alternative versions of the content upon request within 10 business days. Please contact [email protected] for support.

Assessment approach

GlobalSCAPE, Inc. assessed the accessibility of Globalscape.com by the following approaches:

  • Self-evaluation

Formal approval of this accessibility statement

This Accessibility Statement is approved by:  GlobalSCAPE, Inc.

Formal complaints

Please email [email protected] and provide the page URL and details of the specific complaint. We will review the issue and reply within 5 business days.

This statement was last modified on May 15, 2020, and was originally created using the W3C Accessibility Statement Generator Tool.