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Contact Customer Service

Contacting the Customer Service Team
For fast answers to most questions, please visit the GlobalSCAPE Help Center.

Our Customer Service team can answer your questions about software activation and registration or help with order problems. If you need technical assistance with your software please submit your question to the Technical Support team for faster service.

By Email

By Phone

Submit an inquiry to the GlobalSCAPE Customer Service using the online form below.

For technical assistance with your software, please contact the Technical Support team directly.

Inquiries are answered via email in the order they are received, usually within one business day.

1-800-290-5054
(US & Canada)

1-210-366-3993
(All others)

Office hours are 8:00 A.M. to 6:00 P.M., Monday through Friday, US Central time. Our offices are closed on weekends and for major US holidays.

Please Note: This form is for customer service issues only. If you need technical assistance with your software please submit your question to the Technical Support team for faster service.

* Product

Quick Links
	Replacement Downloads
	Supported Programs
	Lost Serial Number
	Password Problems
	Windows Vista For CuteFTP users
	Knowledge Base
	User Community Forum

* Full Name:

Company Name:

* Email Address:

Phone:

Serial Number:

* Subject:

* Question or Comment:

Max 1000 characters

Important:
This form is not for software technical support. If you need help using your software please submit your questions via the
Technical Support form.