Contact Customer Service

Contacting the Customer Service Team
For fast answers to most questions, please visit the Globalscape Help Center.

Our Customer Service team can answer your questions about software activation and registration or help with order problems. If you need technical assistance with your software please submit your question to the Technical Support team for faster service.

By Email

Submit an inquiry to the Globalscape Customer Service using the online form below.

For technical assistance with your software, please contact the Technical Support team directly.

Inquiries are answered via email in the order they are received, usually within one business day.

By Phone

Office hours are 8:00 A.M. to 6:00 P.M., Monday through Friday, US Central time. Our offices are closed on weekends and for major US holidays

1-800-290-5054
(US & Canada)

1-210-366-3993
(All others)

Please Note: This form is for customer service issues only. If you need technical assistance with your software please submit your question to the Technical Support team for faster service.