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CuteZIP Support Center

Latest News

May 24, 2007: CuteZIP has been discontinued

GlobalSCAPE has discontinued sales and further development of CuteZIP. This decision was made so that we might better allocate resources to the development of new product concepts in our secure file management software line.

If you already purchased CuteZIP, you may continue using it indefinitely.
Existing support agreements will be honored until they expire.
Online self-help technical support resources will remain available through June 1, 2008 at a minimum.
Registration and activation services will remain available indefinitely.
Although CuteZIP is discontinued, it remains protected under copyright laws and the End User License Agreement.

Windows Vista users:
If you are having trouble activating or registering CuteZIP, click here for instructions.

Downloads
	CuteZIP 2.1 For licensed CuteZIP users only. Trial versions are no longer available.
	All Other Downloads

System Requirements
	Windows 95/98/ME/NT4/2000/XP Note: CuteZIP is not supported on Windows Vista.
	Microsoft Internet Explorer 4.0 or later

Online Self Help Resources
User Forum	Knowledge Base
Online Help File	User's Guide PDF (542 KB)

Serial Numbers and Registration
Recover a Lost Serial Number	Registration Errors
Serial Number Problems	Activation or Registration on Windows Vista
Our Customer Service team can answer your questions about software activation and registration or help with order problems. Contact the Customer Service team.

Contacting the Technical Support Team

Personal technical support for CuteZIP is available only under limited circumstances. Please select from one of the options shown below.

Licensed users that do not have
a paid priority support plan.

Personal technical support is not available. Use the online self-help resources shown above.

Eligible CuteZIP users that have
an unexpired priority support plan.

Personal tech support for CuteZIP is only available to licensed users that have an existing, unexpired priority support plan. If you are eligible, please contact us.

GlobalSCAPE will honor existing Priority Support plans for CuteZIP until they expire.

Limitations on Technical Support

Personal technical support for CuteZIP is limited to installation and configuration assistance only and is available only to eligible CuteZIP users that have an unexpired priority support plan. Technical support for older versions is available only through our online self-help resources. Technical support for CuteZIP does not include advanced issues such as HTML development, development of Web sites, or any other issues not directly related to the workings of CuteZIP.