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Monday, May 19, 2014

3 key steps to enterprise collaboration

Enterprise software should enhance—not impede—collaboration. Gartner recommended focusing on collaboration in three key areas to bring technology up to par with employee expectations.

Category:   Enterprise Mobility

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Today's professional landscape recognizes the value of collaboration, displacing the more competitive workplaces of yesteryear. Unfortunately, even though technology is supposed to help people do their jobs faster and more effectively, it can sometimes present challenges to cooperative efforts. To boost productivity and performance, business leaders should make sure their technological resources, including their secure file transfer solutions, are optimized for teamwork and employee engagement.

Enterprises struggle with collaboration 
According to IT ProPortal, a recent survey by the Association for Information and Image Management revealed that 71 percent of organizations fail to achieve the level of workplace cooperation they desire. The main culprit seems to be ineffective collaboration tools, with 89 percent of respondents indicating these resources are vital to their companies' infrastructures. 

The source observed that dissatisfaction with applications and other technologies sometimes causes workers to resort to consumer-grade options. CIO Magazine pointed to a similar problem, reporting that Gartner representatives advocated for better technological support for collaboration at at the last week's Portals, Content and Collaboration Summit, which took place in Los Angeles. 

"Because we have access to very good tools in our private lives we expect the same level of functionality and performance in business," said Jeffrey Mann, a vice president of research at Gartner, according to the source.

Fueling teamwork and productivity
Gartner presented several recommendations for facilitating enterprise collaboration, CIO Magazine explained. Noting that legacy applications sometimes slow workers down and cause them to avoid using them, the firm suggested thinking "more broadly and holistically" about digital tools. 

To get these initiatives going, Gartner advised three strategies:

  1. Experiment with mobile, social, cloud, and data
  2. Embrace mobile apps, perhaps as a part of a bring-your-own-device program
  3. Exploit—don't block—cloud storage services

Gartner also recommended that decision-makers imagine that their organization has a digital repository and think about three new ways that employees could transform their operations with the information. These ideas could help to shape both the technology they decide to implement and the processes that should be transformed to complement digital resources.

Business leaders should keep these recommendations in mind when implementing secure file sharing solutions, ensuring that their tools support collaboration and employee productivity. For example, supplying workers with mobile clients that integrate seamlessly with managed file transfer solutions can give team members the flexibility to work remotely and on their preferred devices while still enabling them to instantly share documents with colleagues.