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Tuesday, April 29, 2014

Survey says: Organizations need better business continuity solutions

Globalscape's new study reveals the three biggest pain points caused by downtime and offers four ways to minimize these risks.

Category:   Secure File Transfer

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Chances are good that you've experienced downtime in the last year that has interfered with your access to critical systems. As a recent Globalscape study demonstrated, incidents carry heavy consequences for organizations, which makes finding managed file transfer solutions that eliminate such problems an urgent business strategy. 

Downtime rampant with high costs 
Globalscape surveyed 283 IT professionals and end users about their downtime experiences. Nearly 90 percent of respondents indicated that they have unexpectedly lost access to their resources. Almost one-third experience downtime issues every month. This is all the more concerning when you consider how much each incident can cost. According to the Aberdeen Group, a single hour of downtime can amount to $163,674 on average.

The Globalscape report details the biggest pain points when systems go down, which include:

  • Decreased productivity
  • Data loss
  • Security and compliance audits

These consequences make downtime a financial burden, especially for organizations that experience frequent, unplanned incidents.

Seeking more dependable, higher availability solutions
In addition, the study suggests four ways that enterprises can mitigate these negative effects. In particular, organizations should consider implementing active-active clustering for their MFT services. This configuration makes use of multiple active servers to eliminate costly failover periods that can cause problems within other setups. In fact, survey respondents who use active-passive solutions lost 34 percent more data and critical emails than those with active-active deployments.

Active-active clustering for MFT services provides better availability in the case of equipment failure, overload, or other planned or unplanned outage. This can drastically reduce the impact of such incidents on the bottom line, protect against data loss, and better ensure security and compliance.

No IT system can guarantee 100 percent availability, but there are some solutions that can come close. Consistent, ready access to information resources and applications is only growing in importance as enterprises extend their technological systems. 

You can read more about the costs of downtime and how to bolster your system in Globalscape's report, "Three Ways System Downtime Affects Companies and Four Methods to Minimize It."